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Patents
Our pathbreaking vision for the future
Dotgo is a leader in rich messaging solutions for mobile users. Dotgo’s technology is used in products and services offered and sold by Dotgo as well in products and services sold and offered by Dotgo’s partners. Dotgo operates globally and its patents are registered in the US, and in several other jurisdictions.
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ABOUT US
Who are we?
Dotgo®, a Gupshup company, is a global leader in RCS. We ensure carriers and aggregators can easily deploy and monetize the best possible medium of mobile messaging right now– Rich Communication Services (RCS).
Dotgo in numbers
with RBM Hub
ABOUT US
The SMS inbox is an unconquered playground, creating new opportunities for operators, aggregators, developers, and brands alike. RCS elevates the SMS experience leveraging its reach to offer personalized, interactive, and rich business messaging to customers. Dotgo recognizes this rare opportunity in transforming business messaging and is committed to leveraging it to benefit the entire ecosystem—Operators, aggregators, and businesses. We collaborate with mobile operators to bring RCS business messaging to life and empower brands, ISVs, and developers to offer interactive and engaging customer experience in users’ SMS inbox. Dotgo is a Google partner and a member of the Mobile Ecosystem Forum driving forward change and transforming mobile communication.
ABOUT US
Leadership
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Awards
SOLUTIONS
Dotgo Advantage for Aggregators & Developers
Quickly capitalize on and monetize Rich Business Messaging (RBM)
Unlock the power of RCS with
Dotgo’s RBM Hub®
With RBM Hub, developers, aggregators, and ISVs have a single termination point that simplifies the complexities of the RCS ecosystem, easily delivering RCS traffic to any mobile device worldwide.
Transform RCS messaging
Sign one agreement with Dotgo and start sending RBM messages to every mobile user across the world, no matter what carrier they use.
Simplify RCS with RBM HubⓇ
Say goodbye to the complexities of the RCS ecosystem. Dotgo helps you easily onboard and verify users, handles all backend complexity, so you can focus on engaging your customers.
Develop RCS applications with ease
Use any of the commonly used RCS APIs like FNW.11 or Google’s RBM API to create engaging RCS applications.
Maximize engagement with RichOTP APIs
Engage users with interactive messaging using Dotgo’s RichOTP APIs and increase completion rates for authentication.
Leverage existing APIs for RCS traffic
Use SMS APIs or SMPP to send OTPs, text messages, and enriched messages in a breeze.
Reach all mobile users with Universal RCS
Use Dotgo’s Universal RCS to reach 100% of mobile users, including iPhone and non-RCS smartphone users, and give them a rich RCS-like experience.
Hassle-free campaign management and analytics
With Dotgo’s RCS Campaign Management tool, you can easily manage your campaigns and get detailed analytics and revenue reports.
Avoid being marked spam
Engage with your customers using Managed RCS Messages (MRM), delivering spam-free and quality campaigns.
Connect with 91 carriers in 040 nations
Ready to experience the power of RCS messaging for yourself?
SOLUTIONS
Dotgo Advantage for Operators
Delight your customers with feature-loaded RCS services! Dotgo’s innovative solutions can help you improve your customer experience and retention.
Monetize RCS in no time with
Dotgo’s RBM Managed Services
Dotgo provides complete end-to-end managed services needed to monetize RBM.
Whether you use the Dotgo MaaP, or a third party MaaP, Dotgo can help manage the entire process needed to onboard, test, verify, and launch RBM agents.
It can also onboard and manage aggregators, developers, ISVs, and brands.
Seamless integration
With Google Jibe RCS Platform RCS, RichSMS™, and RichOTP® APIs “Welcome to Chat” agent
Complete support
Get full business and technical support with RBM agent onboarding and RCS education
Analytics & billing
Reporting, billing, and reconciliation Directory and trigger management
Compliance & security
Guaranteed compliance and classification of domestic, international, promotional & transactional agents
Seamless verification process with RBM Verification
Dotgo, an RCS verification authority since 2020, verifies RCS agents and brands, freeing you from complexities of the verification processes.
Leverage Dotgo’s expertise in standardizing verification processes at GSMA and MEF.
Dotgo stands by its verification with the “Verified by Dotgo” trust mark, ensuring every bot and brand meet RBM requirements.
Complete support
End-to-end verification process customized to local norms and regulations
Verify once, launch everywhere
Common verification across all carriers in a country
Hassle-free process
Fast turnaround to aggregators, developers, ISVs, and brands
Universal acceptance
Works with Dotgo MaaP as well as any third party MaaP
Jumpstart your RCS journey with Dotgo MaaP
Seamlessly deploy and monetize RBM on your network with Dotgo’s MaaP solution—cloud-based communication platform.
Use any of the commonly used RCS APIs like FNW.11 or Google’s RBM APIs to create engaging RCS applications
Integration with Google Jibe Platform
RBM Managed Services
Domestic and international classification
Supports Universal RCS
RichOTP® APIs
SMS APIs and SMPP for Basic Messages, RichSMS™, and RichOTP®
Dotgo Bot Store®
Leverage Managed RCS Messages (MRM) to engage existing customers with timely, relevant non-transactional messages.
Offer interactive and intuitive chatbots
Offer seamless, 24/7 chatbots to your subscribers, with two-way conversational experiences for marketing, commerce, and support.
With Dotgo’s expertise build and deploy chatbots over RCS, and other channels: WhatsApp, GBM, iMessage, or Instagram.
Build and deploy various chatbots
Welcome to chat, Directory, RichOTP with One Touch Authentication, Airtime top-up bots, and Customer care bots
Deploy bots over multiple channels
Omnichannel chatbots over multiple channels
Seamless transition to live agent
Automated customer interactions, with backup to live agent support
Capitalize on Dotgo’s expertise today to offer seamless omnichannel chatbots to your subscriber base, to increase ROI and improve your CX today!
Rich Communication Services (RCS)
A GSMA-defined standard, RCS is an IP messaging solution that upgrades SMS with interactive, engaging chat features. It works in Google’s Android Messages app, which is also the native SMS app on Android phones.
RICH COMMUNICATION SERVICES
Why should you get RCS?
Offer branded, verified, personalized, and engaging mobile experiences with Rich Business Messaging (RBM) in your user’s SMS inbox.
RCS enhances traditional SMS A2P messaging with branding, deep analytics, and rich media.
Using rich cards and numerous interactive chat features, you can engage users with RCS, sparking action with the right message.
RCS offers a wide array of engagement metrics, including read receipts, that can help you anticipate your customer’s needs and provide immediate service and customized offers.
Cut costs, offer seamless customer service efficiently, and improve customer engagement. RCS can help you achieve all this and more!
ADVANTAGES
The Dotgo Advantage
Dotgo is one of the leading RCS and other rich business messaging solutions providers.
We offer innovative and unique solutions to help you capitalize and monetize on RCS to its optimum potential.
Quick RBM deployment
Send RCS messages across the world over any carrier with RBM Hub
Enrichment
Upgrade SMS use cases to RCS with RichOTP and RichSMS.
Efficient RCS monetization
Operators can quickly deploy and monetize RCS with Dotgo MaaP
100%
reach
Get access to every phone, including iPhone, on the planet with Dotgo’s Universal RCS solution
TESTIMONIALS
Trusted by leading brands globally
RCS is available globally
What are you waiting for?
Jumpstart your RCS with Dotgo today!
SOLUTIONS
Dotgo Exclusives
Optimize your RCS potential and investment to get higher returns and offer a rich and interactive customer experience with Dotgo’s exclusive solutions
Run deep RCS campaigns with
Dotgo’s RCS campaign manager
Worried that a marketer cannot run RCS campaigns?
Not a problem with Dotgo’s innovative yet simple solution – RCS Campaign Manager – a simple tool that lets anyone set up and run RCS campaigns.
All-in-one platform
Create, manage, and schedule a full-blown RCS campaign
Creative templates
Use stand-alone or carousel-rich cards
Attractive CTAs
Customizable call-to-action buttons
Deep analytics
Comprehensive downloadable reports with detailed campaign data
Extend your RBM campaigns reach with Universal RCS (URCS)®
Gain 100% reach by sending RCS messages to non-RCS enabled phones with Dotgo’s Universal RCS® (URCS) solution.
URCS sends an SMS with a clickable link that offers an RCS-like experience in the browser, allowing access to the entire smartphone base.
Rich features
High-quality pictures, video, and documents Rich cards and Rich carousels
Interactive buttons
Suggested actions, suggested replies, and chipsets
Trusted brand presence
Verified trust marks and brand logo
Bot Store®
Improve agent discoverability
Ensure high discoverability with Bot Store®
Bot Store®– the world’s first, largest, and only open RCS chatbot directory available globally.
The Bot Store® allows consumers to find and connect with brands on RCS, boosting traction and increasing your ROI on RCS bot investments.
Increase bot discovery
Open directory, web searchable Discoverable from inside the Messages app
Globally available
Users from all over the world can discover RCS chatbots
Quick & easy connection
Users can connect with RCS bots via the ‘Connect Me’ button or scanning the QR code
Hassle-free listing process
Developers and brands can list and manage their bots themselves
Offer a better OTP experience to users with improved security, branding, visuals, and fraud prevention with Dotgo’s RichOTP® solution.
Guarantee delivery
OTPs are delivered even when the device is not on the mobile network Seamless fallback to SMS
Improve ROI
Improves completion rates by up to 10% and Saves money
Immediate deployment
Use the common “RichOTP” agent for immediate delivery globally
Prevent fraud
OTP comes from a verified brand name with logo and trust mark
Better user experience
Users can approve OTPs from within the Messages app
Add brand visibility to your SMS campaign with RichSMS®
Upgrade boring SMS with RichSMS®, including rich cards, brand logos, and trust marks for RCS-enabled users.
Send SMS from verified Sender ID, with trust marks, name, and brand logo
Send personalized SMS messages with rich cards
Message is delivered even when the device is not on the mobile network
Seamless SMS fallback
Convert embedded URLS into suggested action buttons
Use the common “RichSMS” for immediate delivery globally
Engage More, Earn More with Dotgo’s Template Management Service
Quickly deploy RBM campaigns that compel user engagement and drive ROI
Get Quick Approval
Design rich cards and carousel templates that secure quick approvals and are optimized for enhanced engagement & user interaction.
Assured Campaign Success
Preview & send test standalone rich cards & carousel templates, fine-tuning ensuring each RCS campaign launch for maximum engagement and ROI.
Personalize at Scale
Use variables in templates within the Campaign Manager to deploy personalized and interactive RCS messaging campaigns.
Boost Client Success
Offer clients actionable insights to measure & compare the effectiveness of various templates, helping them improve their campaigns.
Ready to take your RCS campaigns to the next level?
Contact us now to learn more about Dotgo’s exclusive solutions!
OFFICE HOURS
Dotgo Office Hours: Monetizing RCS
Welcome to Dotgo Office Hours, the exclusive event for RCS aggregators helping them monetize their RCS offerings.
What to expect
Industry Insights
Stay up to date with the latest trends, updates, and innovations in the RCS ecosystem.
RBM Hub® Mastery
Unlock the full potential of RBM Hub® by gaining in-depth knowledge of its features, capabilities, and advanced functionalities. Attend demos to learn how to effectively utilize RBM Hub® to create compelling RCS campaigns that drive engagement and deliver exceptional customer experiences.
Exclusive Networking
Connect with like-minded professionals, industry leaders, and experts in the RCS space. Forge valuable partnerships, exchange ideas, and collaborate on future opportunities in this dynamic and rapidly evolving industry.
Event Details
Date
Every month
(specific date to be announced)
Duration
Duration 45 mins – 1 hour
Location
Online
(Virtual event)
Event Exclusivity
Please note that Dotgo Office Hours is an exclusive event and participation is limited. To ensure the confidentiality of discussions and protect sensitive information, all participants are required to sign a Non-Disclosure Agreement (NDA) upon registration. The NDA will be sent to you via email once you register.
Register today and get ready to revolutionize your business messaging services with RCS!
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