The growth of high-speed data has changed the way we communicate and led to many disruptive innovations in the mobile ecosystem. The astronomical adoption and growth of RCS and OTT messaging such as WhatsApp, iMessage, Android Messages, Telegram, Viber, Facebook Messenger and Google’s Business Messages, have ushered in new growth opportunities for brands and carriers willing to embrace the rich business messaging enabled by these popular messaging apps.

Dotgo®, a global leader in RCS and other rich business messaging solutions, provides an omnichannel cloud communications platform and related services that bring and make business messaging accessible to everyone. Our industry leading MaaP and CPaaS products work from the cloud, and help brands interact with their customers in a rich, conversational and contextual environment, while helping carriers accelerate monetization.

Universal RCS

Extend the reach of RCS Business Messages with Universal RCS. Send RCS messages beyond RCS enabled devices, to non-RCS devices such as iPhones.

RCS Business Messaging enables brands to send rich and interactive messages with images, GIFs, videos, suggested replies and product carousels to customers. However, its’s reach is limited to only android devices with an RCS client. Our Universal RCS Solution enables brands to break this barrier and send RCS messages to everyone.

The solution activates an automatic fallback of an SMS with a link to an RCS experience on the browser for non-RCS devices. Thus, empowering brands to deliver the rich RCS experience to all their customers.

Universal RCS Features

Universal RCS comes with the complete feature set of RCS:

  • Rich media including audio, video, documents etc
  • Suggested actions, suggested replies, carousels and more 
  • 2-way conversational experiences 
  • Verified trust marks
  • Bot Store 

Deliver conversational experience on RCS with everyone. Connect with Dotgo Sales today.