The growth of high-speed data has changed the way we communicate and led to many disruptive innovations in the mobile ecosystem. The astronomical adoption and growth of RCS and OTT messaging such as WhatsApp, iMessage, Android Messages, Telegram, Viber, Facebook Messenger and Google’s Business Messages, have ushered in new growth opportunities for brands and carriers willing to embrace the rich business messaging enabled by these popular messaging apps.

Dotgo®, a global leader in RCS and other rich business messaging solutions, provides an omnichannel cloud communications platform and related services that bring and make business messaging accessible to everyone. Our industry leading MaaP and CPaaS products work from the cloud, and help brands interact with their customers in a rich, conversational and contextual environment, while helping carriers accelerate monetization.

WhatsApp Business Messaging

With over 2 billion active users in over 180 countries, WhatsApp is the most popular messaging app in the world, and your customers are already using WhatsApp.

You can use WhatsApp to provide customer support, to sell top-ups and data packages, and to sell handsets. You can build these experiences yourself using our WhatsApp APIs, or we can build the chatbot experiences for you.

Dotgo, as an official WhatsApp Business Solution Partner (BSP) provides you with a WhatsApp Business Account, and with WhatsApp Business APIs. Dotgo also provides a directory so that customers can find you on WhatsApp, and bring you more leads.

Features & Advantages:
  • Build your own chatbots, or we can help you build chatbots as per your needs
  • Chatting with live agents and smooth takeover from automated chatbots
  • Ultra-fast set up time and approvals from WhatsApp
  • Easy integration with existing contact centre solutions
  • Attractive pricing
  • Directory of WhatsApp bots