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ItaliaRimborso is an Italian insurance claim consultants company that provides assistance services for air passengers suffering from disruptions such as flight delay, flight cancellation, overbooking, lost luggage, delayed suitcase and damaged luggage. With its AI based solutions ItaliaRimborso is in a position to anticipate the passenger the possibility of obtaining financial compensation, flight reimbursement or airline compensation with a margin of error of 3.5 %. Being a technology-oriented startup ItaliaRimborso has come up with a WhatsApp chatbot for customers to easily raise their airlines travel related claims. To raise the claims all customers have to do is to connect to the ItaliaRimborso WhatsApp and enter the Flight number, Date of the inconvenience, Type of inconvenience (delay, cancellation, overbooking, delayed baggage, lost baggage or damaged baggage), and their email ID. It’s the one stop destination address any inconvenience faced in airline travel in Italy.