The <query> tag references a query, which the system executes as though it were an incoming request. The <query> tag must contain a text string, which is the query to be executed.
For example, consider the following CMRL fragment under the internet domain name "example":
<match pattern="help">
<message>
<content>Text your query to DOTCOM (368266)</content>
</message>
</match>
<match pattern="assistance">
<query>example help</query>
</match>
With this construction, both the queries "example help" and "example
assistance" produce the response "Text your query to DOTCOM (368266)."