Last modified May 27, 2008
What information about me is collected?
Personally-identifiable information is information that identifies you or can be used to identify or contact you. Such information may include your name, address, email address, mobile telephone number, and birth date (primarily for eligibility purposes).
Non-personally-identifiable information is information that by itself cannot be used to identify or contact you, such as demographic information (like age, profession, or gender). Non-personally-identifiable information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Service.
Where and when is information collected?
When you provide information to us
We collect information that you provide to us.
This may include information that you provide upon registration (e.g. name, email address, password, and mobile phone number) and information that you provide in the course of using the Service (e.g. your requests and responses). We use this information to provide and customize our services for you and to improve our services. We also retain your email or other communications to us. We use this information to provide the Service to you and to improve the Service.
When you use the Service
When you access the Service from a mobile phone, we record your mobile phone number and carrier. We use this information to provide and customize the Service for you.
When you access the Service from a web browser, we may record cookies. Cookies are small files that contain identifying information about you and your preferences. We use this information to customize the Service for you. You may set your browser to accept or decline cookies, and you may clear cookies from your browser at any time. If you do not accept cookies, then we may not be able to provide some services to you.
When you access the Service from a mobile phone, we may record "session variables." Session variables for our mobile services are similar to cookies on the web in that they contain identifying information about you and your preferences. We use this information to customize the Service for you.
Our servers automatically record log information. When you access the Service from a mobile phone, these logs include your mobile phone number, date and time of your request, your request, and our response to your request. When you access the Service from a web browser, these logs include your IP address, date and time of your request, your request, and our response to your request.
We may sometimes send you links that allow us to uniquely identify you. We use this information to customize the Service for you.
Does DOTGO collect information from children under 13 years of age?
We are committed to protecting the privacy of children. The Service is not designed for or directed to children under the age of 13. We do not collect personally-identifiable information from any person we actually know is under the age of 13.
What does DOTGO do with the information if collects?
In general, we use the information collected on the Service to provide the Service to you, to process your transactions, to help us understand who uses the Service, to improve the Service, and to contact you for customer service purposes.
We may use your information to send you a welcoming email that may confirm your user name and password. If you "opt-in," we may send you electronic newsletters, contact you about DOTGO products, services, information, and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with the option to change your preferences. In addition, if you identify yourself to us by sending us an email or text message with questions or comments, we may use your information (including personally-identifiable information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding the Service. You will not be able to unsubscribe from these service announcements and updates as they contain important information relevant to your use of the Service.
We may also use the information gathered on the Service to perform statistical analysis of user behavior or to evaluate and improve our Services. We may link some of this information to personally-identifiable information for internal purposes only or to improve your experience with the Service.
When does DOTGO disclose information to third parties?
Publishers and SMS aggregators
If you set certain global personal preferences with us (e.g. zip code), we may pass these preferences on to Publishers. Any such global personal preferences will be clearly marked as such, and you have the option as to whether or not to set these personal preferences. You may also withdraw these personal preferences at any time.
Your mobile phone requests are sent to your mobile phone carrier, which in turn sends them to an SMS aggregator. Similarly our responses to your mobile phone requests are sent to an SMS aggregator, which in turn sends them to your mobile phone carrier. You should check with your carrier to learn how they treat your information.
Third parties generally
We may provide to third parties other information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of the Service. For example, we might inform third parties regarding the number of unique users who visit the Service, the demographic breakdown of users of the Service, or the content accessed using the Service and the Publishers of such content. The third parties to which we may provide this information may include potential or actual Publishers, advertisers, providers of advertising products or services (including vendors and website tracking services), commercial partners, sponsors, licensees, researchers, and other similar parties.
We do not provide targeting information to advertisers. Rather, advertisers provide requested targeting information to us. Although we do not provide targeting information about you to advertisers, we do allow advertisers to reach people who fit general profiles. If you respond to such an advertisement, the advertiser could assume that you fit the description of the targeting.
Sale of business
Laws and legal rights
We may disclose your information (including personally-identifiable information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personally-identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating the Terms of Service for the Service, or to protect the safety and/or security of our users, us, or the general public.
Is the information collected on DOTGO secure?
Notwithstanding the above commitments to protect your information (including personally-identifiable information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet or via wireless networks. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
What choices do I have regarding the collection, disclosure, and distribution of personally-identifiable information?
Can I update or correct my personally-identifiable information?
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your personally-identifiable information may exist in a non-erasable form that will be difficult or impossible for us to locate. We promise that promptly after receiving your request, all personally-identifiable information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as reasonably practicable.
Whom do I contact if I have any privacy questions?